Privacy Policy
Last Updated: September 8, 2026
[Lead Generation Company Legal Name] ("Company," "we," "us," or "our") operates the website [Website Name] located at [Domain] (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website or submit information through our forms. By using this Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information when you interact with our Website:
- Contact Information: Full name, email address, phone number(s), and mailing or home address.
- Project Information: Details about your bathroom remodeling needs, including project type, bathroom configuration, timeline preferences, and other information you provide through our forms.
- Geographic Information: ZIP code, city, state, and general location data used to determine service availability.
- Device and Usage Information: IP address, browser type and version, operating system, referring URL, pages visited, date and time of visit, time spent on pages, click patterns, and other diagnostic data.
- Cookies and Tracking Data: Information collected through cookies, web beacons, pixels, and similar tracking technologies as described in Section 7 below.
2. How We Collect Information
We collect information through the following methods:
- Directly from you: When you complete our quote request form, contact us via email or phone, or otherwise voluntarily submit information through the Website.
- Automatically: When you browse our Website, we automatically collect certain device, usage, and location information through cookies, server logs, and similar technologies.
- From third parties: We may receive information about you from advertising partners, analytics providers, and data enrichment services that help us improve our marketing and services.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To forward your inquiry and contact information to [Contractor Legal Name] so they can contact you regarding your project.
- To respond to your questions, requests, or communications.
- To verify the accuracy and completeness of the information you provide.
- To send you follow-up communications related to your inquiry, including by phone, text message, and email.
- To improve and optimize our Website, user experience, and marketing campaigns.
- To analyze Website traffic, user behavior, and engagement patterns for internal analytics purposes.
- To comply with legal obligations, enforce our terms, and protect against fraud, misuse, or unauthorized activity.
- To deliver targeted advertising and marketing communications based on your interests and interactions.
4. Disclosure to the Contractor
The primary purpose of this Website is to generate leads for [Contractor Legal Name]. When you submit your information through our forms, your personal data will be shared with [Contractor Legal Name] for the purpose of responding to your inquiry, scheduling consultations, providing estimates, and delivering bathroom remodeling services. Once your information is transferred to [Contractor Legal Name], their use of your data is governed by their own privacy practices and policies. We encourage you to review [Contractor Legal Name]'s privacy policy directly for information about how they handle your personal data.
5. Service Providers
We may share your information with trusted third-party service providers who assist us in operating our Website and conducting our business. These service providers may include:
- Web hosting and cloud infrastructure providers.
- Customer relationship management (CRM) platforms.
- Email delivery and communication services.
- Analytics and data processing services.
- Advertising and marketing platforms (e.g., Google Ads, Meta/Facebook Ads).
- Address verification and data validation services.
These service providers are contractually obligated to use your information only for the purposes for which it was shared and to maintain appropriate security measures to protect your data. We do not sell your personal information to third parties for their own marketing purposes unrelated to the services described on this Website.
6. Telephone Calls, Text Messages, and Emails
By submitting your phone number and/or email address through this Website, you expressly consent to receive communications from [Lead Generation Company Legal Name] and [Contractor Legal Name], including:
- Telephone calls, including calls made using an automatic telephone dialing system (ATDS) or prerecorded/artificial voice messages.
- Text messages (SMS and MMS), including messages sent via automated systems.
- Email communications, including marketing and promotional messages.
These communications may be for the purpose of responding to your inquiry, providing information about services, scheduling appointments, or delivering promotional offers. Consent to receive automated calls, texts, or emails is not a condition of purchasing any goods or services. Message and data rates may apply. Message frequency may vary.
Telephone calls between you and [Contractor Legal Name] and/or [Lead Generation Company Legal Name] may be recorded or monitored for quality assurance, training, and compliance purposes. By placing or receiving a call, you consent to such recording.
7. Advertising, Analytics, Cookies, and Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activity on our Website. These technologies help us:
- Analyze Website traffic and user engagement.
- Measure the effectiveness of our advertising campaigns.
- Deliver personalized advertisements to you on other websites and platforms.
- Remember your preferences and improve your user experience.
We may use third-party analytics and advertising services, including but not limited to Google Analytics, Google Ads, Meta (Facebook) Pixel, and similar tools. These third parties may use cookies and similar technologies to collect information about your interactions with our Website and other websites in order to provide analytics and serve targeted advertisements. For more information about Google's data practices, visit Google's Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is being placed. Please note that disabling cookies may affect the functionality of our Website.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to satisfy legal, accounting, or reporting requirements. The specific retention period depends on the nature of the information and the purpose for which it was collected. When your personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.
9. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (SSL/TLS), secure hosting infrastructure, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
10. Your Choices and Privacy Requests
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to request correction of inaccurate or incomplete personal information.
- Deletion: The right to request deletion of your personal information, subject to certain exceptions.
- Opt-Out: The right to opt out of the sale or sharing of your personal information for targeted advertising purposes.
- Non-Discrimination: The right not to be discriminated against for exercising your privacy rights.
To exercise any of these rights, please contact us at [Privacy Email]. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request. Please note that certain information may be exempt from such requests under applicable law.
11. Do Not Call and Communication Preferences
You may opt out of receiving communications from us at any time through any of the following methods:
- Text Messages: Reply STOP to any text message you receive from us.
- Email: Click the "unsubscribe" link included in any marketing email, or email us directly at [Privacy Email].
- Phone Calls: Inform the caller that you wish to be placed on our internal do-not-call list, or contact us at [Privacy Email] to make this request.
Please allow a reasonable period (up to 30 days) for your request to be fully processed. Note that opting out of marketing communications will not affect transactional or service-related communications that are necessary to respond to your original inquiry.
12. Children's Privacy
Our Website is not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to promptly delete such information. If you believe that a child under 18 has provided us with personal information, please contact us at [Privacy Email].
13. Third-Party Websites
Our Website may contain links to third-party websites, services, or platforms that are not operated or controlled by us. This Privacy Policy applies only to our Website. We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
14. Relationship With [Contractor Legal Name]
[Lead Generation Company Legal Name] operates this Website as an independent marketing and lead generation company on behalf of [Contractor Legal Name]. We are not employees, agents, or representatives of [Contractor Legal Name]. Once your information is shared with [Contractor Legal Name], their collection, use, and protection of your data is governed by their own privacy policy and practices. We are not responsible for [Contractor Legal Name]'s data handling practices or any communications you receive directly from [Contractor Legal Name]. If you have questions or concerns about how [Contractor Legal Name] handles your personal information, please contact them directly.
15. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Website after any changes to this Privacy Policy constitutes your acceptance of the updated terms.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: [Lead Generation Company Legal Name]
- Website: [Domain]
- Email: [Privacy Email]
- Mailing Address: [Business Mailing Address]
